Durham residents who need help from City Hall will soon no longer need to visit 101 City Hall Plaza for assistance…they’ll simply need to look for the new Durham City Hall on the Go truck coming soon to their neighborhoods.
To address its various networking needs, Durham City leaders selected USAT Corp to provision and Install a Cradlepoint IBR100 router with a Dual-modem dock. Cradlepoint’s IBR Series features a fully integrated router/bridge, integrated 4G modem, a ruggedized metal housing certified for shock and vibration, external 4G and WiFi antennas, and support for LAN/LAN and WAN/LAN. This, coupled with the pervasive Verizon Wireless 4G network, provides the Durham City Hall On The Go Truck the ability to provide residents with effective network connectivity.
Inspired by the many successful food trucks that call Durham home, the new Durham City Hall on the Go will serve residents where they live, work, and play. The truck, overseen by the City of Durham’s Neighborhood Improvement Services Department on behalf of all City departments, will visit Durham’s many neighborhoods throughout the year and offer a select menu of services for residents as well as attend special events, block parties, street festivals, and more.
According to Director Constance Stancil with the City’s Neighborhood Improvement Services Department, for most residents, Durham One Call and the City’s website – http://DurhamNC.gov– will remain the frontline for City service. But for some, traveling downtown to City Hall can be burdensome or time consuming.
“Many people need a personal interaction to get direct services, ask a question or get information, so Durham is taking City Hall to them,” Stancil said. “Every City department will have information on the truck and many different City employees – from police officers to firefighters to water management to solid waste – will also be represented at various times to answer questions, provide information, and offer assistance.”
Since the truck is outfitted with Wi-Fi, residents can get help directly from the truck with searching and applying for employment, paying water utility bills, or sending requests for services online to Durham One Call. But, according to Stancil, the truck is about more than simply providing services – it’s about connecting and communicating with residents in a face-to- face setting.
“In this day and age, everything seems to be going digital and folks spend all of their time behind the screens of their mobile phones or tablets. We’re losing human connections and it’s important for us, as public servants, to be out there so our residents see and know the people that serve their community. We really care about Durham, we want to help, and we’re coming to you.”
Contact USAT for more information on the this and other applications:
About USAT Corp. – USAT Corp. specializes in improving the efficiency of our clientele’s mission critical operations by implementing wireless communication solutions for data acquisition. USAT provides, configures, and deploys the exact durable, field-tested intelligent network devices that best fit the business requirements and budget of a wireless connectivity initiative.