January 30, 2018

 

New Router Startup Behavior Change

 

Cradlepoint’s new routers (AER2200, IBR1700, IBR200), which began shipping in NetCloud Solution Packages on January 26, 2018, do not enable the modem when the SIM door is not attached.

For these routers, the SIM door must be installed/closed or the modem will not power up. The router itself will still power up and appear operational, but the modem is off and will not connect until the SIM door is securely in place.

On earlier routers, the entire router was not powered until the SIM door was closed/installed.

For more information on this installation behavior change, view Knowledge Base articles: