Airlink GX400 EOL Notice

Jesse Rothschild Sierra Wireless News

Airlink GX400 End of Life Notification

OVERVIEW

DATE ISSUED: March 2, 2017
ISSUED BY: Sierra Wireless Enterprise Solutions Product Management
PRODUCTS AFFECTED: GX400
ORDER CODES AFFECTED: All GX400 Series Gateways
BULLETIN: GX400 End of Life Notification
FOR DISTRIBUTION TO: General Distribution

PRODUCTION MILESTONES


AFFECTED MODELS:
GX400 (AT&T, ROW/CANADA and AU/NZ variants)

END OF SALE DATE:
30-APR-2017 The product cannot be ordered from Sierra Wireless after this date.

LAST SHIP DATE:
30-DEC-2017 The last possible ship date that can be requested from Sierra Wireless.

REASON:
Component obsolescence


AFFECTED MODELS:
GX400 (VERIZON and SPRINT variants)

END OF SALE DATE:
30-SEP-2017 The product cannot be ordered from Sierra Wireless after this date.

LAST SHIP DATE:
30-DEC-2017 The last possible ship date that can be requested from Sierra Wireless.

REASON:
Component obsolescence


PRODUCT SUPPORT AND MAINTENANCE

ACTIVE SOFTWARE MAINTENANCE PHASE:
FROM 30-APR-2017 TO 31-DEC-2017 During this phase, device software will be actively maintained. Software releases will contain bug fixes and security patches only, no new features will be deployed. Following Active Software Maintenance the products move to Critical Software Maintenance (see below).

CRITICAL SOFTWARE MAINTENANCE PHASE:
FROM 1-JAN-2018 TO 31-DEC-2019 During this phase, new device software will be released if a Critical software issue or security vulnerability is discovered.

A software issue is deemed to be Critical if it causes the Sierra Wireless product or service to become systemically unavailable or unresponsive, and there is no available resolution or workaround.

A security vulnerability is deemed to be Critical if it scores 9 or 10 on the Common Vulnerability Scoring System Version 3.0 (CVSSv3) as determined by Sierra Wireless.

END OF SOFTWARE MAINTENANCE:
31-DEC-2019 No new device software will be released after this date.

REVISION HISTORY

  • FEB 28, 2017 – Rev1: Initial announcement
  • MAR 2, 2017 – Rev2: Added AU/NZ variants

REPLACEMENT PRODUCT CROSS-REFERENCE

GX400 SKU GX450 SKU
1101207, 1101276 1102363
1101529, 1101528 1102364
1101870, 1101815 1102366
1101633, 1101634 1102371, 1102375
1101645, 1101646 1102372, 1102376
1101873, 1101874 1102374, 1102378
1101209, 1101275 1102326
1101524, 1101525 1102360
1101879, 1101808 1102362
1101208, 1101274 1102367
1101522, 1101523 1102368
1101846, 1101875 1102370
1101949, 1102176 1102369
1101776, 1101778 1102375
1101777, 1101779 1102376
1101878, 1101877 1102378

For More Information:

Share this Post