How do I activate a CradlePoint Modem with Sprint Cellular Service?

COR IBR600LE2-SP


Sprint 4G LTE

To activate the CradlePoint IBR600LE2-SP modem with Sprint service, you will need to obtain a Sprint SIM card with 2FF format and have the MEID number that is listed on the bottom for the CradlePoint.

User-added image                 User-added image
  1. Obtain a Sprint SIM card with 2FF format – SKU SIMGLW106R – from your Sprint Account Manager or Sprint-Reseller Sales Representative.  A device cannot be activated without a SIM card.
  2. After you have received the SIM, contact your Sprint-Reseller Sales Representative or Sprint Account Manger to create an appropriate data account.  To establish Sprint service, provide the MEID from the device product label and the ICC ID from the SIM card during the account setup process.  Once this step is complete, your account will be ready for activation.
  3. After your account is activated, insert your SIM card – notch-end first with the gold contact down – into the SIM slot of the COR LTE modem (it will click into place), shut the cover door and attach the included antennas (finger tight only).
  4. Attach the power cable to the router and power on the unit. Ensure the SIM door is shut to access the On/Off switch.
  5. Wait approximately five (5) minutes for the modem to activate on Sprint’s network, the router to reset, and the connection to establish. This time frame assumes a good signal strength area of 3+ bars.
  6. Confirm that the modem light is solid green on the router (indicates activation successful and router is connected to the network).


Troubleshooting

Check modem signal strength LEDs to make sure the unit is in a good Sprint coverage area (2+ bars). If not adequate, move the router to a different location.




ARC MBR1400LE2-SP & ARC CBA750B-LE2-SP


Sprint 4G LTE

To activate the CradlePoint ARC MBR1400LE2-SP or ARC CBA750B-LE2-SP modem with Sprint service, you will need to obtain a Sprint SIM card with 2FF format and have the MEID number that is listed on the bottom for the CradlePoint.

User-added image                 User-added image
  1. Obtain a Sprint SIM card with 2FF format – SKU SIMGLW106R – from your Sprint Account Manager or Sprint-Reseller Sales Representative.  A device cannot be activated without a SIM card.
  2. After you have received the SIM, contact your Sprint-Reseller Sales Representative or Sprint Account Manger to create an appropriate data account.  To establish Sprint service, provide the MEID from the device product label and the ICC ID from the SIM card during the account setup process.  Once this step is complete, your account will be ready for activation.
  3. After your account is activated, insert your SIM card – notch-end first with the gold contact down – into the SIM slot of the ARC LTE modem (it will click into place) and attach the included antennas (finger tight only).
  4. Attach the power cable to the router and power on the unit. Ensure the SIM door is shut to access the On/Off switch.
  5. Wait approximately three (3) minutes for the modem to activate on Sprint’s network, the router to reset, and the connection to establish. This time frame assumes a good signal strength area of 3+ bars.
  6. Confirm that the modem light is solid green on the router (indicates activation successful and router is connected to the network).


Troubleshooting

Check modem signal strength LEDs to make sure the unit is in a good Sprint coverage area (2+ bars). If not adequate, move the router to a different location.




COR IBR600E-SP & COR IBR650E-SP
Sprint 3G EVDO

 
A wireless broadband data plan must be added to your COR product. A new line of service can be added, or a data plan can be transferred from an existing account. Wireless broadband data plans are made available from Sprint, and are required to allow your modem to connect and transfer data on their network.

To add or transfer a broadband data plan, or to check if your modem has a broadband data plan attached, contact your Sprint representative and provide them with the COR IBR600E or COR IBR650E model number and ESN from the product.

After adding a data plan to the router the first time the COR router is powered on, an Over the Air activation process will start and may take a few minutes.  When modem activation is complete, confirm the modem LED is solid green on the router.
 


COR IBR650W, ARCMBR1400W,
ARC CBA750B-W, ARC CBA750W
Sprint 4G WiMAX

A wireless broadband data plan must be added to your ARC product. A new line of service can be added, or a data plan can be transferred from an existing account. Wireless broadband data plans are made available from Sprint, and are required to allow your modem to connect and transfer data on their network

To add or transfer a broadband data plan, or to check if your modem has a broadband data plan attached, contact you Sprint representative and provide them with the MC100W model number and WiMAX MAC Address from the product. (Note that ARC MBR1400 or ARC CBA750 will not be visible in the Sprint system – it will show up as MC100W that is the modem part of the ARC product).

VERIFY THE CARRIER REALM

ARC MBR1400W &  ARC CBA750B-W

The MBR1400 defaults to the Sprint network realm. If it has been changed, you will need to revert your WiMAX realm back to Sprint

  1. Connect your ARC MC100W modem to the ARC CBA750 Adapter
  2. Connect the computer to the CradlePoint adapter with an Ethernet cable
  3. Open a browser window and type http://192.168.0.1 in the address bar. Press enter/return.
  4. When prompted, enter your password, default is the last six characters of your MAC address found on the product label.
  5. Click the MODEM tab on the top navigation bar, then SETTINGS in the left menu.
  6. Under MODEM SPECIFIC SETTINGS find WiMAX SETTINGS.
  7. Choose Sprint from the Carrier drop-down menu
  8. Click SAVE SETTINGS at the top of the page and then REBOOT NOW when prompted.


COR IBR650W

The COR IBR650W defaults to the Clear network realm. If it has not been changed, you will need to change the WiMAX realm to Sprint.

  1. Connect the computer to the CradlePoint router with an Ethernet cable or via Wi-Fi
  2. Open a browser window and type http://192.168.0.1 in the address bar. Press enter/return.
  3. When prompted, enter your password, default is the last eight characters of your MAC address found on the product label.
  4. Click the INTERNET tab on the top navigation bar, then CONNECTION MANAGER link.
  5. Select the WiMAX: Internal WiMAX modem in the WAN Interfaces list and click the EDIT button.
  6. Click the WiMAX SETTINGS tab
  7. Choose Sprint 3G/4G from the Carrier drop-down menu
  8. Click SUBMIT at the bottom of the page.


CBA750 &  ARC CBA750W  
*** Note:  The CradlePoint CBA750 & ARC CBA750W were discontinued as of May 1, 2013 ***

The CBA750 defaults to the Sprint network realm. If it has been changed, you will need to revert your WiMAX realm back to Sprint

  1. Connect your ARC MC100W modem to the ARC CBA750 Adapter
  2. Connect the computer to the CradlePoint adapter with an Ethernet cable
  3. Open a browser window and type http://192.168.0.1 in the address bar. Press enter/return.
  4. When prompted, enter your password, default is the last six characters of your MAC address found on the product label.
  5. Click the MODEM tab on the top navigation bar, then SETTINGS in the left menu.
  6. Under MODEM SPECIFIC SETTINGS find WiMAX SETTINGS.
  7. Choose Sprint from the Carrier drop-down menu
  8. Click SAVE SETTINGS at the top of the page and then REBOOT NOW when prompted.



ARC MBR1400E-SP & ARC CBA750E-SP
*** Note:  The CradlePoint MC100E modem cap was discontinued as of November 5, 2012 ***
Sprint 3G EVDO


A wireless broadband data plan must be added to your ARC product. A new line of service can be added or a data plan can be transferred from an existing account. Wireless broadband data plans are made available from Sprint, and are required to allow your modem to connect and transfer data on their network

To add or transfer a broadband data plan, or to check if your modem has a broadband data plan attached, contact you Sprint representative and provide them with the MC100E model number and ESN from the product. (Note that ARC MBR1400 or ARC CBA750 will not be visible in the Sprint system – it will show up as MC100E which is the modem part of the ARC product).

After adding a data plan to the modem the first time the ARC modem is plugged and powered an Over the Air activation process will start and may take a few minutes.  When modem activation is complete, confirm the modem USB2 is solid green on the router.
 
 


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