What is the default admin or WiFi password for the router?
This article describes how to find your router’s default wireless or administrative password.
When connecting to the router wirelessly for the first time, it is necessary to provide the correct password. A password is also required to access the router’s administrative console before viewing any router information or making changes to the router’s configuration. If the Cradlepoint router has not yet been configured, or if it has been factory reset, it will accept the default password for both WiFi and admin connections.
Please note: the default password shown in your router’s quick start guide is only an example and is not going to work for your router.
- Step 1: Locate the description label of your router. Usually, it will be found on the bottom of the device.
- Cradlepoint Series 3 routers manufactured before December 2018 will use the last 8 digits of the MAC address as the default password. The default password is cAsE sEnSiTiVe. In the example (442df501), the “d”and “f” should be lower-case.
- Cradlepoint routers manufactured December 2018 or later will use the full 14-digit serial number as the default password. The default password is cAsE sEnSiTiVe. For example, if the serial number is (MM180123456789), the letters “MM” should be upper-case.
- Step 2: In most cases, the default password will be printed on this label. If you do not see it, please refer to the Troubleshooting section of this article.
Why is my default Password is not working?
There is No “Default Password” on the Label – Please contact Cradlepoint Support for assistance in recovering the password for the device.
There is No Label or the Label is Illegible – Please contact Cradlepoint Support for assistance in recovering the password for the device.
Default Password Doesn’t Work
The password might be mistyped.
- The default password is CaSe SeNsItIvE! Verify that Caps Lock is turned off and that you are typing the appropriate upper-case or lower-case characters. Refer to the default password printed on the label on the router to determine if upper-case or lower-case letters should be used.
- Make sure that Num Lock IS turned on and numbers are correctly rendered.
- If a character looks like a letter O (o), it is actually the number 0 (zero).
- Be wary if you have multiple keyboard layouts or multiple input languages. Try typing the password into a simple text editor, like Notepad, to verify that it looks right. If it does, you can try copying it from the text editor and pasting it directly into the password field.
The password may have been changed.
- If you’re typing in the default password and it still does not work, it may have been changed. Please try using your custom passwords.
WiFi connections can be different.
- If you are trying to connect to the router wirelessly, and your device is requesting a PIN, please click here for additional troubleshooting steps.
- If you are able to connect to the router with a cable, it is possible to double-check the wifi password.
- Please follow the steps outlined in NCOS: How to Setup Wireless (WiFi) Security on a Cradlepoint router to locate the WPA Password for the network you are trying to connect to.
- Write down the WPA Password and click Cancel in the Wireless Network Editor Window to close it without making any changes.
- Try connecting again using the WPA Password that you just copied.
- If your wifi password has recently been changed, you may need to tell your computer to forget the old password before it recognizes the new one. Please click How to delete/remove old saved networks on your computer for details on how to accomplish this.
If all else fails – factory reset: If none of the passwords you have tried worked, factory resetting the router will allow us the default password again. Please click NCOS: Factory Reset your Cradlepoint Router for factory reset instructions.