What are all the different aspects of a CradlePoint router?

Beverly McRae

The Status section of the Administration Pages displays information about many different aspects of the router. The Status tab has the following dropdown menu items:

Client List

The Client List displays the specifications of each device connected to your router, including wireless and wired clients.

Wireless Clients

For each device using a wireless connection to your router, the following information is displayed: Hostname, IP, MAC, Connection, and Time Online.

Wired Clients

For each device using a wired connection to your router, the following information is displayed: Hostname, IP, and MAC.

Client List Fields

Hostname: The name by which each computer or device in a network is known.

IP: The “IP address,” or “Internet Protocol address,” specifies a location for each device.

MAC: This is the “MAC address”, a factory-assigned identifier used to identify a specific attached computer or device.

Connection: Summary of the wireless connection. For example: 802.11n, 20 MHz, 130 Mbps, -26 dBm

  • 802.11n: The transmission standard being used by the client. Possible values include 802.11a, 802.11b, 802.11g, and 802.11n. 802.11n is the newest and best standard, but some older devices may not support it.
  • 20 MHz: This is the channel width that defines the theoretical data rate (in megahertz) that the attached computer or device can send to or receive from the router. The channel width is set in Network Settings → WiFi / Local Networks. Typically this will be 20 MHz, but 40 MHz is possible if the router is set to use two adjacent 20 MHz channels. A wider channel can mean better performance, but not if there is too much interference. Even if 40 MHz is set in the WiFi Channel Width, the router may still fall back to 20 MHz if interference is found.
  • 130 Mbps: The transmit rate (in megabits per second) currently used to transmit packets from the router to the client. This rate changes automatically to match environmental conditions. Distance from the router, interference, etc can impact this value. Higher values indicate better performance. Devices can still function in the network with as little as 1 Mbps.
  • −26 dBm: A relative measure of wireless signal quality (decibels relative to one milliwatt). This expresses theoretical best quality. The value is given as a negative exponent: −20 is a very good value while −80 is relatively poor. Signal quality can be reduced by distance, by interference from other radio-frequency sources (such as cordless telephones or neighboring wireless networks), and by obstacles between the router and the wireless device.

Time Online: Simply the amount of time the device has been connected to the router.

Kick: Click on this button to disconnect a client. This will remove all wireless access for a user. The access will be restored when the router is rebooted. To block a client permanently use the Block MAC option or add the address to the MAC Filter under Network Settings → MAC Filter / Logging.

Block MAC: Click on this button add the MAC address to the list of blocked MAC addresses under Network Settings → MAC Filter / Logging. If the MAC Filter is set to act as a whitelist, then the address will be removed from the list of allowed clients. Clients may remain visible in the Client List after being blocked, but traffic for that client is blocked immediately. To restore access edit the list of MAC addresses under Network Settings → MAC Filter / Logging.

CP Secure Connect

View the status of configured CP Secure Connect tunnels.


To set up or edit a CP Secure Connect tunnel, go to Internet → CP Secure Connect.

NOTE: CP Secure Connect requires a feature license.


The Dashboard shows fundamental information about your router, divided into the following basic categories:

  • Router Information
  • Internet
  • Local Networks
  • WiFi Networks


For more in-depth information and/or configuration options, click on the Detailed Info link beside the category title. For each category, this links to:

  • Router Information – System Settings → Administration
  • Internet – Internet → Connection Manager
  • Local Networks – Network Settings → WiFi / Local Networks
  • WiFi Networks – Network Settings → WiFi / Local Networks

After the initial setup of the router, every time you log in you will automatically be directed to this Dashboard. Also, you can click on the CradlePoint logo in the upper left-hand corner to return to the Dashboard from any page.


Router Information

“Detailed Info” links to System Settings → Administration.

  • Product – Gives the product name
  • Serial – Device serial number
  • Firmware – Gives the number of the current firmware version
  • Build Date – Year-month-day-hours-minutes-seconds for the most recent firmware upgrade
  • MAC Address – The router’s unique identifier
  • CPU Usage – Expressed as a percentage
  • Up Time – Total time for current session
  • Clock – Current local date and time

To check for firmware upgrades, see: System Settings → System Software.


“Detailed Info” links to Internet → Connection Manager.

  • State – Connected/Disconnected
  • Signal Strength – Expressed as a percentage (Signal Strength is not included if Ethernet is the WAN type)
  • WAN Type – Ethernet, Modem, or WiFi as WAN
  • Connection Type – Possibilities include: DHCP (for Ethernet), HSPA, LTE, WiMAX, etc.
  • Connected Time – The time the current Internet source (WAN) has been connected
  • IP Address
  • Gateway
  • DNS Servers

The IP address and gateway describe your active WAN source. For configuration options, see Internet → Connection Manager. For DNS server configuration options, see: Network Settings → DNS.

Local Networks

“Detailed Info” links to Network Settings → WiFi / Local Networks.

  • Clients – The number of current clients

For each network, the following information is displayed:

  • Network Name: IP Address/Netmask
    • IPv6 Address – Displays if enabled
    • Route Mode – NAT (Network Address Translation), Standard (NAT-less), Hotspot, or Disabled
    • Access – Admin Access, LAN Isolation, UPnP (Universal Plug and Play), and/or DHCP

To configure a network, see: Network Settings → WiFi / Local Networks.

WiFi Networks

“Detailed Info” links to Network Settings → WiFi / Local Networks.

For each enabled WiFi radio (2.4 GHz and 5 GHz if available), the following information is displayed:

  • WiFi Radio: Channel – 1-11 for 2.4 GHz; 36, 40, 44, 48, 149, 153, 157, 161, or 165 for 5 GHz; Transmit Power (expressed as a percentage)
  • Channel Contention – Displayed as a bar graph by percentage (lower numbers are better; lower numbers mean that there are fewer competing signals)

For each WiFi network, the following information is displayed:

  • SSID – Service Set Identifier: an identifier or name for a wireless network
    • Security – WPA2/WPA1/WEP Personal/Enterprise or Open; Isolated Clients
    • Network – Admin Access, LAN Isolation, UPnP (Universal Plug and Play), and/or DHCP

To configure WiFi network settings, see: Network Settings → WiFi / Local Networks.

Router Alerts

On the right side of the Dashboard page is a brief set of “Router Alerts” that state basic information such as whether the router is running properly. This will inform you about the availability of new firmware, for example.


Router Alerts includes links to System Settings → System Software (for new firmware) and Internet → Connection Manager.


If GPS support is enabled and a modem capable of providing GPS coordinates is connected, this page will show a graphical view of your router’s location. See the GPS section in System Settings → Administration to enable GPS support.


GPS information is only displayed if 1) the modem supports GPS, 2) your carrier allows the GPS functionality, and 3) the modem has sufficient GPS signal strength. If no information is displayed, check that both the modem and your carrier support GPS. If GPS is supported, make sure the modem is in an area where it can receive a signal from the GPS satellites.

GRE Tunnels

View the status of configured GRE Tunnels. To set up or edit a GRE tunnel, go to Internet → GRE Tunnels.

Included information:

  • Name
  • Status
  • Transmit (packets/bytes)
  • Receive (packets/bytes)
  • MTU


Hotspot Clients

View the status of the clients that have logged in through the Hotspot/Captive Portal. View:

  • Hostname
  • IP address
  • MAC address
  • Data Usage (both IN and OUT)
  • Time Online


You may revoke a client’s access to the Internet by clicking the ‘Revoke’ button.

Internet Connections

The Internet Connections submenu option provides a list of attached WAN devices used as the Internet source for the router.


Select one of these devices to see detailed information about that particular device. Possible devices include:

  • Ethernet
  • 3G/4G modem
  • WiFi as WAN

The information displayed varies greatly depending on the technology, especially for 3G/4G modems. CradlePoint passes on the information provided by the modems, which is specific to the carrier (e.g. Verizon) and technology (e.g. LTE).

Ethernet example:


3G/4G modem example:


WiFi as WAN example:



System Routes displays routes associated with networks connected to the router as well as routes learned from routing protocols (such as RIP or BGP).


Static Routes displays user-specified routes configured in Network Settings → Routing.


There are also tables displaying information for GRE RoutesVPN Routes, and NEMO Routes. Configure the settings for these routes under the Internet tab.


The Statistics submenu option displays basic traffic statistics.

Wireless Statistics: View the signal strength and other wireless modem information. The wireless device’s signal strength will only be displayed as long as it supports “Live Diagnostics.” Sample rate and size can be adjusted from the dropdown boxes.


Data Usage: A measure of the amount of information that is currently being sent or received through the network. Sample rate and size can be adjusted from the dropdown boxes.


Failover/Failback/Load Balance: An easy way to view current connective states of the devices plugged into the router as compared to the past. Sample rate and size can be adjusted from the dropdown boxes.


System Logs

The router automatically logs (records) events of possible interest in its internal memory. If there is not enough internal memory for all events, logs of older events are deleted, but logs of the latest events are retained. The log options allow you to filter the router logs so you can easily find relevant messages. This router also has external Syslog Server support so you can send the log files to a computer on your network that is running a Syslog utility.


Auto Update: The logs automatically refresh whenever the router creates a new message.

Update: Click to check for new router messages.

Clear Log: Clear the log file.

Save Log: This will open a dialog in your browser that will allow you to save the router’s log to your computer.

Search: Enter keywords to find specific events.

Level: Select/Deselect from the following levels to filter messages by priority.

  • Critical
  • Error
  • Warning
  • Info

NOTE: The logs are erased whenever the router is rebooted or loses power.

VPN Tunnels

View the status of configured VPN tunnels. Included information:

  • Name
  • Connections
  • Status
  • Protocols
  • Transferred
  • Direction
  • Time Online
  • Control


To set up or edit a VPN tunnel, go to Internet → VPN Tunnels.

WiPipe QoS

View the breakdown of packets and bytes sent and received associated with each WiPipe QoS rule.


To set up or edit a WiPipe QoS rule, go to Network Settings → WiPipe QoS.

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