What are the latest CradlePoint Enterprise Cloud Manager Release Notes?

August 18, 2014

Features

  • Added router support for firmware 5.2.2
  • Replaced the WAN Status Change alert type with 12 more specific alert types, simplifying assessment and potentially reducing the volume of alerts (set up alerts to only send the most important alert types related to WAN status changes, instead of all 12 types)
  • Added an alert that reports successful logins to a router locally (for security)

Bug Fixes

  • Removed the unhelpful “Trace” option from verbose modem logging

July 31, 2014

Features/Bug Fixes

  • Updated the session expiration timer so that changes don’t require the user to log out
  • Added a new banner image for CP Secure Threat Management
  • Disabled verbose modem logging on groups
  • Made several miscellaneous UI bug fixes

June 30, 2014

Features

Bug Fixes

  • Limited the Description field in Devices to 255 characters

Known Issues

  • Group migrations to firmware 5.2.0 won’t attach additional LANs to a zone in the zone firewall
  • Upgrading to 5.2.0 and then downgrading back will erase old IP Filter rules
  • There can be a suspended configuration when moving a router out of a group that contains a mixed array of Content Filtering rules

June 9, 2014

Features

  • Added a router “Serial Number” field in Devices and Reports
  • Added an “IMSI” (International Mobile Subscriber Identity) field in Devices and Reports
  • Emailed Alerts will now be sent in an improved HTML format (formerly plain text)
  • Released Beta version for Series 2 support

Bug Fixes

  • Fixed a naming inconsistency for modem serial numbers

Known Issues

  • Changes made to the Timestamp column in Alerts do not persist after navigating away from the page.

May 12, 2014

Features

  • Added router support for firmware 5.1.2
  • Added “Asset Identifier” field in Devices list and Reports
  • Added the ability to remove unused network interfaces (Devices → Network Interfaces)

Bug Fixes

  • Applied several UI/usability fixes in Reports and Alerts and for search functionality
  • The most common fields are now selected by default in Reports
  • Enabled search by modem carrier name

April 21, 2014

Features

  • Simplified Reports: now select between a “Data Usage” or “Signal Quality” report that automatically selects relevant fields
  • Devices → Network Interfaces now defaults to show all devices
  • You can now Resume Updates for multiple devices at the same time
  • Updated Device name behavior in the grid to be consistent with individual device configuration
  • Usage data in the dashboards are summarized nightly, according to UTC (Coordinated Universal Time)
  • Notification intervals for Alerts have been simplified to the following: Immediate, 1 hour, and 1 day

Bug Fixes

  • Improved performance for dashboard loads
  • Fixed an issue with bulk-loaded devices not being able to be moved into groups
  • Enabled searches on the firmware version in Groups
  • Sometimes the Devices page was showing only the devices from a particular Group after navigating from that Group Dashboard

April 17, 2014 – Infrastructure Improvements

To ensure continued performance and scalability of the Enterprise Cloud Manager solution, we are enhancing our infrastructure during a scheduled maintenance on Thursday, April 17 from 7:00 p.m. to 1:00 a.m. EDT. The changes made at this time will not affect current functionality.


April 14, 2014 – OpenSSL “Heartbleed” Response

In response to the critical security vulnerability discovered in the OpenSSL cryptography software library (CVE-2014-0160), nicknamed “Heartbleed,” CradlePoint has taken steps to incorporate the OpenSSL version 1.0.1g into its latest firmware and Enterprise Cloud Manager:

  • Updated ECM certificate
  • Support for firmware 5.1.1 (AER 2100, MBR1400, MBR1400v2, MBR1200B, CBA750B, IBR600, and IBR650)
  • Support for firmware 4.3.3 (CBR400 and CBR450)
For more information about CradlePoint’s response to the OpenSSL Heartbleed, see this Knowledge Base article.

 


April 9, 2014 – OpenSSL “Heartbleed” Response

In response to the critical security vulnerability discovered in the OpenSSL cryptography software library (CVE-2014-0160), nicknamed “Heartbleed,” CradlePoint has taken steps to incorporate the OpenSSL version 1.0.1g into its latest firmware and Enterprise Cloud Manager:

  • Patched CradlePoint Enterprise Cloud Manager stream servers
  • Enterprise Cloud Manager web servers were not affected; usernames and passwords are not at risk
For more information about CradlePoint’s response to the OpenSSL Heartbleed, see this Knowledge Base article.

March 3, 2014

Features

  • Added router support for firmware 5.1 – includes certificate management support (certificate import and export; not certificate generation or signing)

Bug Fixes

  • Dashboard charts were intermittently not drawing
  • Signal Strength chart was not resizing
  • Alerts did not populate for devices after they were moved to a new sub account until the device was rebooted
  • In Devices → Network Interfaces, the Modem FW Status column was sorting backwards
  • Clicking the CradlePoint logo from the password reset page was not returning users to cradlepointecm.com
  • Refreshing Dashboard was not showing all items updated

Known Issues

  • When clearing a device’s individual configuration, if CP Secure Connect values are set, only some are cleared

February 10, 2014

Features

  • Added group dashboards (click on a group name in the Groups list to navigate to that group’s dashboard)
  • Added individual router dashboards (click on a router name in Devices → Routers to navigate to that router’s dashboard)
  • Changed the name of the “Version” column on the Devices → Network Interfaces list to “Modem FW Version”
  • Alert email notifications are now reported in router local time (i.e. the timestamp is relative to the router’s configured time zone)
  • Added router support for firmware 5.0.2

Bug Fixes

  • Alerts were not populating in ECM when a device was moved to a subaccount
  • Updating the Items per page setting wasn’t updating the active grid
  • Removed the Last Connect tooltip for a device with an unknown connected time
  • A configuration change alert was unnecessarily being generated when a device was rebooted with Enable Reboot Count selected

Known Issues

  • Dashboard graphs are intermittently not drawing: a workaround is to refresh your browser (F5 on Windows or Command-R on Mac)
  • Check boxes and images are sometimes missing in Chrome: a workaround is to force a browser cache reload (Shift+F5 on Windows or Command-Shift-R on Mac)

January 9, 2014

Features

  • Added a new analytics Dashboard
  • Added rogue AP detection and device site survey
  • Updated login screen to show new major features
  • Updated navigation and added a dashboard view for groups and devices
  • Added “Cell ID,” the number used to identify the base transceiver, to the Reports and Devices → Network Interfaces fields
  • Updated the Terms of Service to align with the Extended Enterprise License ToS
  • Updated copyright dates
  • Added “Account” field to Devices → Network Interfaces

Bug Fixes

  • Adding new subaccount names now doesn’t require a refresh to view
  • Fixed a rare alignment issue in Accounts & Users
  • Fixed a problem with some Unrecognized Client alerts having blank lines

December 17, 2013

Features

  • Updated status icons
  • Added router support for firmware 5.0.1
  • Gave users access to Terms of Service after they have accepted
  • Gave users access to Privacy Policy
  • Improved the Alerts → Details view
  • When user has the latest modem firmware, we now report that their modem firmware is “Up-to-date.”
  • Added the ability to clear configurations

Bug Fixes

  • Fixed an issue that caused an intermittent firmware upgrade install timeout
  • Byte counters on network interfaces grid view now show cumulative usage of a device since the device was last reset
  • Fixed an issue that caused routers to stay in a pending state after a configuration change
  • Updated System ID validation in the Devices grid to match router firmware
  • Removed check-boxes from the interval field in Alerts → Settings because there is no multi-select option
  • Removed the Search option from Alerts → Settings
  • The Modem Firmware Upgrade button is now disabled for read-only users
  • Fixed an issue with grid sorting not persisting consistently
  • Status column now resizes as expected

Known Issues

  • There are rare cases when clearing a group or device configuration will cause the configuration to be rejected or suspended. We expect this issue to be resolved after an upcoming router firmware release (firmware 5.1).

November 18, 2013

Features

  • Added “Last Connect” column to the Devices list
  • Enabled setup for pre-loaded devices before they have checked in
  • Refreshed the user login page
  • Updated Alerts settings dialog box for more intuitive selection
  • Simplified configuration for Alerts (see Significant Changes to Alerts below)
  • Improved naming system for reports and exported logs
  • Improved Reports fields selection layout
  • Added a print button for the Terms of Service
  • Enabled a popup response when users complete the “Suggest a Feature” form
  • Added router support for firmware 5.0

Bug Fixes

  • Moving a router out of a group now clears its target firmware version
  • Eliminated edit boxes for read-only users
  • Removed “Service Display” column because the “Service Type” column has better information
  • Fixed problem with search when lots of alerts are present
  • Enabled search for device MAC in Alerts

Known Issues

  • The Service Display column has been removed. If a user previously had this column in their network interfaces view, it will be removed. There is a column with more accurate data (Service Type) that users should use for their service type (or mode) information.
  • While simplifying Alerts, we changed some of the default settings. See the following for details:

Significant Changes to Alerts

We are simplifying the process for setting up alerts, making it more intuitive. Previously a user had to navigate to two different locations to get emailed notifications set up properly – now this will all be done on the Alerts → Settings page.

Due to this simplification, there are some items to be aware of:

  • Log-only alerts will need to be re-configured after this update.
    • Log-only alerts for groupsThese will not be migrated as this could cause duplicate settings. You can re-create these by navigating to Alerts → Settings and selecting Add. Then specify your accounts/groups and desired alerts. Leave ‘Users’ empty to create log-only alerts.
    • Log-only alerts for ungrouped devices: Previously ECM enabled some log-only alerts by default but provided no way for a user to remove them for ungrouped devices. These settings will not be migrated forward. To continue receiving those alerts, enable the following alert types in Alerts → Settings:
      • Login Failure
      • Data Cap Threshold
      • WAN Status Change
      • WAN Service Type
  • Email notifications will continue to work, or start to work (if previously configured incorrectly).
    • A user could have signed up for email notifications but if the alerts were not also enabled for the group, the user would never receive the email notifications. After the update, these will start working as expected.

NOTES:

Alerts can be sent to two places:

  1. the alerts log in ECM
  2. users’ email (notifications) – emailed alerts are also logged
Now log-only alerts appear in the Alerts → Log page (previously Monitoring → Alerts). Settings for both log-only alerts and email notifications are now configured in Alerts → Settings (previously this page was Monitoring → Notifications, but the configuration also required changes under Groups → Settings).Alerts logged before this update will remain in the log, but new alerts require the correct configuration.

October 28, 2013

Features

  • Added ability to upgrade modem firmware
  • Added ability to print the configuration summary of a group or device
  • Added popup warning of danger to modem when downgrading router firmware (see Knowledge Base article)
  • Column settings now persist across browsers, devices, etc.
  • When copying a device configuration to a group, the device name and description are now filtered out

Bug Fixes

  • Fixed problem when read-only users attempt to suggest a feature
  • Re-registered routers now have the correct configuration version
  • Fixed problem with footer display on IE9

October 7, 2013

Features

  • Support backward migrations
  • Selecting group name goes to devices tab with list of devices in the group
  • Ability to detect transitions between connection types
  • ARC/COR embedded modem enhanced data for reporting and analytics
  • New Reports fields

Bug Fixes

  • Fixed problem with reports in IE8
  • Fixed “400 Bad Request: Request Header Or Cookie Too Large” error
  • Removed unused “Modem State” from Alerts list
  • Deleting a page of Alerts used to appear to delete all Alerts
  • Name changed in Reports fields from “GSN” to “Serial Number”
  • “No records found!” message added to an empty report
  • Enabled searching on firmware version
  • Fixed column alignment issues after customizations
  • Added tool tips for online status column
  • Local settings were persisting after factory reset
  • Fixed online status sorting order

Known Issues

  • Downgrading from 4.4.2 to 4.4.0 with some WAN configuration rules causes a “pending” loop
  • Two users with the same name but different passwords can cause a configuration change loop
  • With some settings the configuration gets suspended after factory reset

September 11, 2013

Features

  • Support router firmware 4.4.0
  • Add a link to create ECM demo account from the login page
  • Improved maintenance notifications
    • Add maintenance notifications (with intelligence) to the login page UI
    • Proactively notify users of upcoming maintenance windows
  • Tree view in routers and groups pages
  • Custom fields for routers available in grid
    • Add two additional columns to be used for customer comments
    • Add linking ability to the two additional columns
  • “Select All” checkbox added to report and alert headings
  • Show bulk-loaded devices in ECM before device has connected
  • New online indicator icons: green/hollow green/red indicator
    • New pending state on devices shown as hollow green circle icon indicates the device is unavailable but anticipated online
  • Performance enhancements for router connect/disconnect
    • Under load performance and memory improvements for router connect/disconnect

Bug Fixes

  • Fixed problem with data alignment in the grid after switching views
  • Fixed IE8 display problem on Devices and Monitoring pages
  • Read-Only users were unable to re-edit their own user settings
  • Fixed problem with copying group configuration and applying to new group

Known Issues

  • Connection manager: removing multiple rules results in server log exception
  • Online/offline column shows up as the last column in default view or when sorting by this column
  • Changes to firmware network interface don’t take effect immediately

Firmware 4.3.2 Deprecation

There have been problems with devices downgrading from 4.4.0 to 4.3.2: devices sometimes get stuck in a suspended state. Therefore, we are deprecating 4.3.2. This means that:

  • If you have a group with 4.3.2 already, it will continue to work as expected.
  • If you upgrade a group from 4.3.2 to 4.4.0, you will not be able to downgrade it back to 4.3.2.
  • You cannot move a 4.4.0 device into a 4.3.2 group.
  • You can add and configure 4.3.2 devices.
  • You cannot create new 4.3.2 groups.
  • 4.3.2 will still be available for CBR400/CBR450 until a future firmware is released for them. At that time, 4.3.2 will be deprecated for those products.

August 19, 2013

Features

  • Reports usability enhancements
    • Clear/reset added to Reports form
    • Group fields available for reporting
  • UI enhancements to config summary and alert details
  • “Suggest a Feature” link added to the bottom of the main page

Bug Fixes

  • Moving a device and the device’s data now syncs properly
  • Enabled devices to register when an activation already exists in the database
  • Alert notification subject now displays router name correctly
  • Allow email address for username
  • Fixed problem with editing user passwords
  • Fixed problem with auto-refresh pausing unnecessarily

Known Issues

  • We encountered an issue with the management of our system messages. In order to avoid a code roll to fix the issue, we are asking customers to accept the Terms of Service again (the Terms of Service have not changed). This issue will be addressed in the next production update.

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