Cellular Expresscard Stuck in CradlePoint Router

Jesse Rothschild

How do I remove a Cellular Expresscard when it is stuck in a CradlePoint router?

This article is written for the MBR1400, MBR1200, MBR1200B, MBR1000, CBA750, MBR800, CBR400, CBR450, CTR500, and CBA250 routers.
Symptom:


The router will not eject my Express Card

Cause:

On some ExpressCard format cellular modems, the SIM slot position may cause the card to become stuck in the router.

Resolution:

REMOVAL

The method to remove the modem once it is stuck is to place a piece of paper or business card over the modem, as shown in Figure 1. Then the modem can be easily removed.

Figure 1
ExpressCard Stuck in Cradlepoint Route

PREVENTION

A method to prevent the modem from getting stuck is to place a strip of tape over the SIM card slot, as shown in Figure 2.

Figure 2
ExpressCard Stuck in Cradlepoint Routeg

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