Series 1 & 2: How do I update the FUMO and PRL on supported modems for Series 2 CradlePoint products?

If you are not sure what Series CradlePoint router you have, please click here.

This article is written based on the 2.0.0 series 2 firmware version.


Description:

Periodically cellular carriers will release “Firmware Update Management Object” (FUMO) and/or “Preferred Roaming List” (PRL) updates for their supported modems.  Normally these updates must be performed with the modem plugged directly into the computer, but for certain modems the CradlePoint router can perform these updates directly.

You will want to verify whether the CradlePoint firmware you are using supports FUMO and/or PRL updates.  Either refer to the firmware release notes for your router to see if your modem supports these updates or else you can just perform the update steps below to see if the update options are available.  If the update options are not available, then the firmware version you are using on the CradlePoint does not support FUMO or PRL updates for that modem.

This article describes the process to update a modem’s FUMO or PRL while the modem is connected to a Series 2 Cradlepoint router.  


Directions:

  1. Log into the routers administration page (login instructions). 
  2. Click on MODEM in the red bar and INFO in the left column.
  3. In the MODEM DIAGNOSTICS section, you will  find the current firmware version (FUMO) and PRL versions.      User-added image
  4. Click on UPDATE on the left side.                                                                                                      User-added image
  5. If the CradlePoint supports FUMO and/or PRL updates for the modem you are using, you will see a DEVICE section like the picture below.                                                                          User-added image
  6. If the modem supports firmware (FUMO) updates, you will see the Auto Configuration section.  To update the modem’s firmware, clickInitialize.                                                                                     User-added image
  7. You will see a confirmation message stating that the update may take up to ten minutes.  Click OK to begin the modem firmware upgrade process.                                                                                                                          User-added image
  8. If the firmware updated successfully, you will see this window.  Click OK to continue.                                       User-added image
  9. Now that the FUMO update has been completed, below Preferred Roaming List (PRL) Update click Update.                                                                                                                                                                                 User-added image
  10. You will see a confirmation message stating that the update may take up to ten minutes.  Click OK to begin the modem firmware upgrade process.                                                                                                                          User-added image
  11. If the PRL update completed successfully, you will see this window.  Click OK to continue.                               User-added image

After making these changes, the modem should now be updated to the most current FUMO and PRL versions.


Note:

If you get a failure message when attempting to update the FUMO or PRL, make sure that the modem is connected and online and try again.


Category: Cradlepoint Series 2

← FAQs