This article was written based on Series 3 firmware version 5.0.0. If you are unsure of what your router’s Series or Model number is, please click here.Summary:In certain cases, it may be necessary to clone a computer’s MAC address within a CradlePoint in order to establish a connection to a Cable, DSL, or Satellite modem. This article describes the steps necessary to do this.Directions:Finding your computer’s MAC address:
- Get to your computer’s Command Line Terminal (do a search on the Internet on how to do this for your particular Operating System)
- Type ipconfig /all and hit enter.
- Look for a Physical Address under Ethernet adapter Local Area Connection, and write it down.
Cloning the MAC address in your router:
- Connect to your router and access its administrative console. Click here if you are not sure how to do this.
- Click on the Network Settings tab, then select Connection Manager from the drop-down.
- In the WAN Interfaces section, click on the line corresponding to your Ethernet connection and click Edit.
- Click on the Ethernet Settings tab within the WAN Configuration window.
- Enter your Physical Address in the MAC Address box and then click Submit.
- Disconnect the router from the modem.
- Power off both the router and the modem.
- Power on just the CradlePoint and wait for it to fully boot up.
- Power on the modem and wait for it to establish an internet connection.
- Reconnect the two devices with an Ethernet cable.
Your modem should now see the CradlePoint with the cloned MAC address, allowing a successful connection.