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This article was written based on firmware version 5.0.0.
Cricket EC1705 modem will not connect to the internet on your CradlePoint Series 3 router.
- Check that your modem has been activated and is working properly by plugging the modem directly into your computer and accessing the Internet. If you can access a non-cached web page your modem is activated and works.
- Connect the EC1705 to the USB port on the CradlePoint router.
- Establish a connection between your computer and router via Ethernet or Wi-Fi.
- Login to the router Administration pages at http://192.168.0.1
- Click the Internet tab, and then click Connection Manager
- Select your modem from the WAN Interfaces list, then click Edit.
- Click on the Modem Settings tab and enter the following:
- PPP Authentication Protocol: Auto
- PPP Username: your 10 digit phone firstname.lastname@example.org
- PPP Password: cricket
- Click Submit.
Allow up to 3 minutes for the modem connection to establish.