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Series 3: How do I perform a Cable, DSL, or Satellite Modem setup on a CradlePoint router with 5 Ethernet Ports?

If you are unsure of your CradlePoint Series or Model number, please click here.

This article was written based on firmware version 4.3.0

Symptom:

You are unable to access the internet with your Cable, DSL or Satellite modem connected to your CradlePoint router

Cause:

Some Cable, DSL, or Satellite modems use the same default IP address as the CradlePoint router.  This causes an IP conflict when connecting the router to the modem.  Changing the CradlePoint router’s IP address will eliminate this IP address Conflict.

Resolution:

  1. Log into the router’s setup page.  If you are unsure how, click here.
  2. Click the Network Settings tab, then WiFi / Local Network.
  3. In the Local IP Networks section put a check in the box to left of Primary LAN.
  4. Then click the Edit button above.                                                                                                                      User-added image
  5. Select the IP Settings tab then change the IP Address to 192.168.50.1.                                                                                                                          User-added image
  6. Click the Submit button to save the changes, then OK in the next 2 boxes.
  7. Unplug both the router and the Cable Modem from power.
  8. Plug the Ethernet cable from the Cable Modem into the blue Ethernet port on the back of the router.
  9. Wait approximately 30 seconds then plug the Cable Modem back into power.  Allow approximately 30 to 45 seconds for the modem to boot, stabilize, and connect to the ISP.
  10. Plug the power cord back into the CradlePoint router, allow approximately 30 seconds for the router boot, stabilize and connect.
  11. The router should now provide internet access to connected computers.

NOTE:  To access the router’s setup pages use the IP address that the router was changed to.  If the router IP address was changed to 192.168.50.1, for example, then use that IP in the browsers address bar to access the Cradlepoint router’s setup pages.


Category: Cradlepoint Series 3

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