What are the terms of a CradlePoint Warranty?

CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment.  This warranty is limited to a repair or replacement of the product, at CradlePoint’s discretion.

Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser may return the product to the point of purchase for a full refund of the purchase price.

If the purchaser wishes to upgrade or convert to another CradlePoint, Inc. product within the thirty (30) day period, purchaser may return the product and apply the full purchase price toward the purchase of the other product.  Any other return will be subject to CradlePoint, Inc.’s existing return policy.


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