GPS Rollover Impact On Cradlepoint Deployments

Jesse Rothschild CradlePoint News, M2M World News

Action is required for users of certain Cradlepoint devices who are using the GPS Services on their routers.

  • ISSUE SUMMARY: GPS rollover is worldwide event that impacts all GPS devices. Without specific mitigation, it impacts GPS Reporting on specific Cradlepoint routers.  
  • ISSUE IMPACT: Your Cradlepoint router will no longer be able to acquire valid GPS coordinates after November 3rd.
  • ISSUE CATALYST: GPS Rollover, which will impact certain Cradlepoint routers on November 3rd 2019.
  • IMPACTED DEVICES ARE LIMITED TO:
    • Devices that use LPE modems (for example: IBR1100LPE)
    • Devices that use LP3 modems
    • NOT IMPACTED: All other devices not using LPE or LP3 modems
  • ISSUE MITIGATION: Mitigation can be achieved by updating NetCloud OS and modem firmware AND applying a modem firmware patch depending on your specific situation.  Detailed instructions can be found in this Cradlepoint Knowledgebase Article:  https://customer.cradlepoint.com/s/article/GPS-Not-Acquiring-Valid-GPS-Coordinates-After-2019-on-LPE-and-LP3-Modems  
  • Some Key things to point out in Cradlepoint’s Knowledgebase Article:
    • You MUST use NetCloud OS Version 6.2.0 or later to apply the patch.
    • Devices shipped after July 2016 have already been patched but need to be verified with the process described in the Cradlepoint Knowledgebase Article.
    • Even if your NetCloud OS and modem firmware are up to date, you may still need a patch. Modem firmware and the modem patch are separate items (and separate files.)
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