Below we've collected a series of product FAQs. We address a multitude of questions regarding specific products, services, manufacturers, and software. If the answers you're looking for aren't located below, please give us a call.
Have a Product or Software Question?Ask it below, or click on an FAQ Category below.
The FAQ's in this section are all about USAT as an company and how we operate, click below to learn more.
Find over three dozen of the most popular FAQ's about Cradlepoint Managed Services.
This category contains the top seven general questions asked about configuring Cradlepoint devices.
Cradlepoint Series 2
If you're Cradlepoint devices are within their series 2 line of M2M products, these are the FAQ's for you.
Cradlepoint Series 3
Have a Cradlepoint device within their series 3 line of M2M deivces, then these FAQ's should help you.
Sierra Wireless FAQs
This category contains over four dozen of the most popular FAQ's regarding Sierra Wireless M2M devices.
Within this small section, you will find three of the top FAQ's regarding Digi International M2M devices.
Digi Transport FAQ
This category features over two dozen frequently asked questions about the Digi Transport series of devices.
Digi Remote Manager
You'll find five of the top questions customers ask about Digi Remote Manager in this FAQ category.
Digi Device Cloud
In this category you'll find five of the top how-to's regarding managing the Digi Device Cloud.
NetCloud Engine FAQ
Over seven dozen of the most popular FAQ's surrounding Cradlepoint's NetCloud Engine are in this category.
Find the top seven questions regarding Cradlepoint's NetCloud Manager services.
General M2M Questions
This FAQ category contains general information regarding M2M and IoT products and services.
Support Request Form
DevProv and DevProv+
If you're in need of support for products you've purchased from USAT, but didn't pay for device provisioning at the time of purchase, and never subscribed to our DevProv suite of services, please fill out this form. An expert member of our support team will reach out to you within one business day.
For Immediate Assistance:
Call Us Toll-Free: (888) 550-8728